Frequently Asked Questions (FAQ)
Q. I want more images of the cars available in stock?
A. All images for the vehicle you want to buy from our stock list are available. Please send us an inquiry for vehicle you need to have more images.
Q. What is the final CIF price to my country? What are the charges included in it?
A. You can use our Total CIF calculator to calculate the approximate CIF price to your destination port and country. The exact freight and insurance charges will be mentioned in the proforma invoice as per the latest available rates. CIF Price includes the cost of the vehicle, insurance, and freight to your destination port.
Q. What are Discounted Vehicles?
A. The vehicles available on discount over the original price are discounted or Best Offer vehicles. Do not miss the chance to grab the vehciles available at much lower prices compred to the original price.
Q. What does Clearance Sale means? How is it different from the Discounted stock?
A. Vehicles available for sale at low price during clearance of the stock. Stock Clearance is carried out when new stock is to be sourced and old stock is to be sold out. You can get a good condition vehicle at very low cost during the clearance sale. Heavy discounts are available in case of the Clearance Sale.
Q. How to make payment for the vehicle we want to buy?
A. Payment for the vehicle you want to buy can be done by TT (Telegraphic Transfer) in our Japan Bank account only. We do not accept Credit cards or LC Payments.
Q. Does the deal have any warranties?
A. No, there are no warranties on used vehicle.
Q. Can you change the parts of the car I want?
A. Yes.Please feel free to contact us.
Q. I want a car that isn't on Quality Auto's website!
A. Even if you can't find the car on our website, you can inquire about cars that are available in Japan.We can negotiate a lower price, so please contact us if you are interested in a car.
Q. The car I want cannot be imported due to its age.
 First purchase the car in Japan.
 Store the car using a storage service until it is ready for export.
In fact, the "March 1999 Silvia Spec R" will be stored indoors with security until it is ready for export!
Q. Will the car really be delivered?
A. Yes.Quality Auto has delivered cars all over the world, including Africa and the United States.If you are concerned, a "safe trade" is available for +$200.
Quality Auto is a member of "JUMVEA Safe Trade"*.This is a system whereby the money is credited to Quality Auto after the car is shipped.
*JUMVEA : a non profit government recognized business association approved by Ministry of Economy.